Grameenphone observes Customer First Day in Bangladesh

News Hour:

Grameenphone Ltd. celebrated its Customer First Day with over 700 students and teachers at the Dhaka Residential Model College (DRMC) in Dhaka, Bangladesh on September 29.

The event, held at the college premises from 3pm to 5pm, aimed to actively engage students and teachers, and collect their pledge to generate awareness around the safer use of the internet.

Zunaid Ahmed Palak, MP, State Minister of ICT Division, Ministry of Posts, Telecommunications and Information Technology, was present at the event as the chief guest, while Brigadier General Md. Abdul Hannan, Principal of RMC, was present there as special guests.

Expressing his appreciation of the event the ICT State Minister noted that it was a timely initiative, adding “It will help the people of Bangladesh to use the Internet without fear and enjoy its full potentials.”

Grameen Phone Head Office, Bashundhara, Dhaka

Grameen Phone Head Office, Bashundhara, Dhaka

Speaking on the occasion Grameenphone CEO, Mr. Rajeev Sethi, predicted that “in the next five years, Telenor’s market in Asia is going to see a massive boom, and it will be the youths who will be the prime customers of the data-centric telecom industry. Around half billion youths will have access to the internet for the first time in this market, and educating them to be safe online is one of the main goals of Telenor. In Bangladesh, cyberbullying is also on the rise, and it is a timely calling to address the problem across our markets. Being the leading digital service provider, it is our responsibility to equip youths with the right tools and teach them on the downside of internet abuse.”

Customer First Day, observed across all 13 Telenor markets, was an opportunity for Grameenphone employees and its management team to interact directly with customers and educate them on internet safety. Aside from taking the pledge, Grameenphone also reinforced the power of the becoming digital to serve as a meaningful learning resource for future generations.

The global theme of this year’s Customer First Day was ‘Safe internet/ Digital bullying’. The focus of the event was on generating awareness around digital bullying, as Grameenphone, as the leading digital service provider in the country, believes in customer online safety and wants to secure the digital well-being of the next generations.

DRMC students took the pledge to follow the rules of the safe internet and use the internet responsibly during the program. Guests from governmental and regulatory bodies and other senior officials of Grameenphone and RMC were also present at the program.

Earlier in the morning, hundreds of Grameenphone employees visited different corporate customers’ premises across the country to communicate the messages of ‘Safe Internet.’. They apprised customers regarding some rules and practices which could help them and their children to remain safe on the internet and also distributed leaflets containing the do’s and don’ts of safe internet practices.

Grameenphone always strives to give back to the communities through empowering people, and Customer First Day is a major event to directly interact with the customers and reassure them about Grameenphone’s commitment to better services and social empowerment.

This article has been posted by a News Hour Correspondent. For queries, please contact through [email protected]
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