During the Eid-ul-Fitr holiday, Bangladesh Bank (BB) has requested that commercial banks make sure that transactions via automated teller machines (ATMs), point of sale (POS), internet banking, online e-payment gateways, and mobile financial services (MFS) run smoothly and continuously.
In a circular, the BB directed the banks to maintain the Two Factor Authentication (2FA) on Card Not Present transactions for online e-Payment Gateway, raise awareness among merchants and customers to prevent forgeries in POS services, and notify customers about transactions via SMS service.
Additionally, it directed the banks to offer helpline services in case any customers are harassed while on vacation.
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