The customer engagement for vivo smartphone’s accessories sales has increased by 18.9% compared to any normal day after announcing the free after sales day in November, 2020.
vivo, a leading global smartphone brand, is celebrating ‘vivo Service Day’ on every3rdThursday of the month to offer superior quality after sales experience and convenience to its customers at all authorized 17 vivo service centers across Bangladesh.
Expressing about the success of the Service day initiative; Mr. Duke, Managing Director of vivo Bangladesh, said, ”At vivo, we keep consumers at the heart of everything we do, and we are dedicatedly working to provide them with the best in class experience through enhanced customer services keeping in mind all the safety rules. We are overwhelmed with the encouraging response that we have received from our customers after announcing this initiative. Our customer engagement for accessories sales has increased by 18.9% when compared to any normal day”
It is notable that in order to continue a customer-centric attitude, the initiative was initiated in November, 2020 for vivo users to avail free after sales service.
On the same day, users will enjoy free services like protective film installation and software upgrade at zero cost. Additionally, they will also get 10% discount on the purchase of accessories like as original chargers, data cables, and earphones.
