Food wholesalers are making online home deliveries in response to Covid-19 measures.
As bars, restaurants and hotels shut due to government restrictions, the wholesalers that usually provide them with food and drink, have seen a huge drop in business, reports BBC.
But with stock to shift, they are determined to find new customers.
Members of the Federation of Wholesale Distributors have seen a 70% decline in trade over the past two weeks,
“Food distributors have seen their market disappear overnight,” says chief executive James Bielby. “Companies have bought in stock, and the vast majority of it is going to waste as they can’t sell it, and in a lot of cases they haven’t been paid.
“The government doesn’t recognise that this part of the supply chain has effectively shut down – wholesalers need access to support or they’re going to go bust.”
But many businesses have already taken matters into their own hands, by offering online home deliveries for individual consumers.
London-based butcher HG Walter’s usual clients include Michelin-starred restaurants, retailers like Harrods and hoteliers such as the Savoy and the Dorchester – but they’ve lost hundreds of regular orders in the past two weeks.
“Business just dropped overnight,” director Adam Heanen, explains. “At the moment, it’s not about making money, it’s about the company staying alive and keeping our staff.”
The butcher has launched an online home delivery service of ‘survival packs’ including fruit, vegetables, vacuum-packed meat and even a make-your-own Patty & Bun burger kit – it’s had thousands of orders over the past few days.
“We are used to doing 350 deliveries a day, but it’s just on a much smaller scale now,” added Mr Heanen. “We were able to adapt our website and use our existing drivers and vans.”
Mauro Capellazzi, 71-year-old owner of Cafe Deli Wholesale, might be self-isolating, but he’s modernised his company and launched a website overnight.
“Online orders are a completely new thing for us but so many people need food now and we need to keep our business,” he says. “It’s our responsibility to do what we can to help people, especially those who can’t leave their homes.”
“If you’re running a food distribution business you have invested in stock, so you have to find somewhere for it to go,” Peter Backman, a food service consultant says. “Home deliveries represent a large market opportunity, but the orders are small-scale for wholesalers used to delivering 40-tonne loads.
“It works in unprecedented times like these, but won’t be sustainable in the long term for many businesses, unless they undergo large restructuring.”
Fresh Pastures usually supplies milk to local authorities, schools and businesses across the north of England. In the past 48 hours it has refocused the business, and is now serving dairy produce and bread from its website.
“As schools have closed temporarily, so has 97% of our business,” Dawn Carney, managing director, explains. “But we recognise that we have an opportunity to redistribute our services to offer a vital resource for our communities.”
