The Supreme Court (SC) helpline got 723 calls from justice seekers within two months of its introduction by Chief Justice Syed Refaat Ahmed, official sources said here today.
Public Relations Officer (PRO) of the Appellate Division of the Supreme Court Md Shariful Islam told BSS that a total of 723 calls were received by the helpline till November 24 for taking legal advice, case information and lodging allegations.
Among them, 426 persons called for legal advice, 243 for taking case information and 42 for lodging complains regarding irregularities, negligence to duty, delay in giving service and corruption, the PRO said, adding that legal measures have also been taken regarding the allegations.
Senior Supreme Court attorneys characterised the helpline’s launch as a historic effort that was unveiled by the top justice on September 25 of last year.
Speaking to BSS, Barrister Salahuddin Dolon stated that this move will improve the nation’s top court’s reputation while also lessening the suffering of those seeking justice and receiving judicial services.
When the chief justice’s strategy is effectively implemented, he remarked, the judiciary would truly be autonomous.
Since he can lessen the pain of any justice seeker, a judicial officer with the rank of assistant registrar of the Supreme Court has been designated to run the helpline.
The helpline (01316154216) is open for all from 10am to 4pm from every Sunday to Thursday except the government holidays.
The chief justice has already issued 12 point directions for paving the ways of making judicial process easier for ensuring fairness and accountability of the judicial officers.
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