MetLife Bangladesh has recently introduced a series of virtual training courses for its Field Force. Within the ongoing COVID-19 situation, these training courses are designed to assist them increase their knowledge and skills on various insurance-related courses right from their homes.
MetLife Bangladesh’s fully digital, Artificial intelligence (AI) enabled training platform offers over 10 online courses and more than 50 video resources for the Field Force to reinforce their understanding of MetLife’s products and solutions, enabling them to give better advice and support to customers. MetLife Field Force also can access the platform through a mobile app.
In Bangladesh, MetLife is the leading life insurance company with more than 1 million customers and over 16,000 Field Force.
Commenting on the launch of the virtual training courses, MetLife Bangladesh’s General Manager Syed Hammadul Karim, said, “In these unprecedented times, our aim is to use innovative and digital tools to help our Field Force continuously improve their knowledge, so that they can truly help the customer navigate their lives.”