No ticket blocking at Biman, Managing Director 

Managing Director and Chief Executive Officer (CEO) of Biman Bangladesh Airlines, Md Safiqur Rahman today claimed that advance seat booking and ticket blocking are at zero level at the national 
flag carrier.

“Any individuals found involved in ticketing fraud are removed from their respective departments as soon as information is received,” he said. 

The Biman chief made these comments at a meeting with the Executive Committee of the Aviation and Tourism Journalist Forum of Bangladesh (ATJFB) at Biman’s headquarters Balaka in the capital. 

Regarding recent reports of ticket blocking and artificial ticket hoarding for destinations like Saudi Arabia and various Middle Eastern countries, Rahman said that there is currently no advance seat booking or ticket blocking at Biman. 

“I personally monitor this issue,” he said. 

Regarding baggage management at Hazrat Shahjalal International Airport, he said that efforts are being made to improve baggage handling. 

“Whenever complaints arise about baggage, immediate action is taken,” he  said.

Pointing that there are some infrastructural limitations at HSIA, the CEO hoped that with the opening of the third terminal, baggage management will improve further.

He noted that airline employees wear cameras on their bodies to guarantee openness in luggage handling.

They put on the cameras before starting their baggage handling duties and take them off at the end of their shift.

The Biman leader added that 150 new cameras have been bought to improve surveillance.

He stated that the airline’s current fleet is adequate to run regular flights without interruption in relation to the preparations for Biman’s Hajj flights.

He expressed hope that, as always, pilgrims will be able to perform the Hajj smoothly with Biman Bangladesh Airlines.

Rahman also stated that efforts are underway to reduce flight delays to zero, make crew and staff behavior more customer-friendly, and make Biman more passenger-friendly overall.

During the courtesy meeting, ATJFB President Tanzim Anwar and General Secretary Baten Bipul also spoke among others. 

This article has been posted by a News Hour Correspondent. For queries, please contact through [email protected]
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