News Hour:
Jet Airways, India’s premier international airline, is introducing #JetAdvance where guests will have the flexibility to change their booking to an earlier flight for a nominal fee.
This customer-centric initiative is applicable for flights across the Jet Airways domestic network and offers guests the opportunity to travel on an earlier flight. This new feature will help guests in reaching their destination ahead of schedule with greater ease and convenience.
This facility will be applicable for flights with departure time difference of maximum of 4 hrs. Guests are required to be physically present at the airport for managing the booking. The request for time change will be confirmed at the check-in counter, subject to availability of seats and for a fee of INR 1,000 per guest per flight.
This new feature is not applicable for guests booked under group fares.
Gaurang Shetty, Whole-time Director, Jet Airways, said : “The comfort and convenience of guests is our utmost priority. This new feature demonstrates Jet Airways’ continued commitment to the ‘Guest First’ philosophy. We understand the need of guests having to save precious time while travelling between important engagements. With the introduction of this feature, Jet Airways has yet again raised the industry benchmark for customer experience.”
