Music-streaming service Spotify went down for users worldwide for over an hour yesterday.
Users could play only songs already downloaded to their devices. And in many cases songs cut out after just a few seconds.
The issues started at around 13:00 BST yesterday that affected both free and paid users. The company has around 300 million users.
Spotify has not said the reason of the problem.
Tweeting from the customer care account of Spotify, the company only said it was “aware of some issues right now”.
About 90 minutes after the first reports, the company tweeted that “everything is good to go and looking happy,” without further explanation.
Downdetector, a website that tracks outages of popular services, registered thousands of reports around the world – including the US, UK, and Australia.
But podcasts in Spotify’s app seemed to work for some users throughout the interruption.
The company has seen an increase in paying users during the COVID-19 pandemic, and new six million new premium subscribers added in the Q1 of 2020.
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